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Account Coordinator, Account Services

Boca Raton, FL 

Full-time


Qualifications

  • Customer Service: 1 year (Required)

  • Microsoft Excel: 2 years (Required)

  • Sales or Agency: 2 years (Required)

  • Bachelor's (Preferred) 

 

Full Job Description

Do you want to get a foot in the door at an online Advertising and Media company that has seen tremendous growth? Do you want to work in the world of online video; one of the fastest-growing advertising formats in the world? Then Playwire is the place for you…

Playwire is a full-service digital innovation partner that leverages online advertising and proprietary technologies to build publishing brands in the gaming and entertainment verticals. To keep pace with our explosive growth we are currently seeking an Account Coordinator with a strong client management background to maintain and grow revenue for our largest clients.

The ideal Account Coordinator is a self-starter, detail-oriented, communicative, analytical thinker who can creatively leverage data to drive results while achieving client goals and objectives. You should be a great communicator, problem solver, love to collaborate, and enjoy diving into details to solve problems while delivering excellent results. You will own your campaigns, while closely monitoring client KPIs and performance, ensuring that you are exceeding your client’s expectations.

Essential Functions:

  • Works alongside Account Executives, interacting directly with clients, to establish, maintain and cultivate the company/client relationship
  • Oversees entirety of campaigns; with such tasks as weekly reporting, making sure KPIs are met, handling all miscellaneous requests, and seeing it through to a successful completion
  • Leverage campaign and client data to solve problems
  • Continuously monitor and review campaign data, making optimizations as needed to produce desired results
  • Liaison between departments to ensure performance across all campaigns—regarding budgets, pacing, etc.
  • Work collaboratively and proactively with cross-functional teams (Ad Operations, Creative, Partner Success, etc.) to ensure campaign alignment and effective campaign execution
  • Cultivate an environment of teamwork, openness, creativity, and continuous improvement
  • Collaborate with Senior Leaders to establish strategic plans and objectives
  • Performs other duties as assigned by management

Qualifications:

  • Bachelor’s Degree in related field or equivalent
  • 2+ years sales or agency experience; or equivalent combination of education and experience
  • Experience in client-facing communication
  • Experienced in Microsoft Office (emphasis on Excel) and Google Drive
  • Consistent accuracy and attention to detail
  • Strong interpersonal, written, and verbal skills
  • Proven ability to set clear and deliverable goals - demonstrated tenacity and a commitment to deliver and be accountable for results
  • Ability to thrive in a fast-paced, deadline-driven, high growth environment
  • Ability to grasp and solve complex business issues quickly and creatively
  • Managing multiple accounts and campaigns simultaneously
  • Self-starting, strategic thinker who is comfortable analyzing, identifying and problem-solving
  • Self-motivated, proactive team player who is not afraid to dive deep into problems to identify new solutions
  • Highly aware of time management relating to communication and deadlines

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer Service: 2 years (Required)
  • Microsoft Excel: 2 years (Required)
  • Sales or Agency: 2 years (Required)
  • Client Facing Communication: 2 years (Required)

Work Location:

  • One location

Work Remotely:

  • Temporarily due to COVID-19

 

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