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Account Coordinator, Client Relations

Boca Raton, FL 

Full-time


 
 

Qualifications

    • Customer Service: 1 year (Required)

    • Microsoft Excel: 1 year (Required)

    • Associate (Preferred)

 

Full Job Description

Do you want to get a foot in the door at an online Advertising and Media company that has seen tremendous growth? Do you want to work in the world of online video; one of the fastest-growing advertising formats in the world? Then Playwire is the place for you…

Playwire Media is a full-service digital innovation partner that leverages online advertising and proprietary technologies to build publishing brands in the gaming and entertainment verticals. To keep pace with our explosive growth we are currently seeking an Account Coordinator for our Partner Success team.

The Account Coordinator is a sales-minded, detail-oriented, and analytical persuader who onboards and manages new partner accounts brought in by our Business Development team. The Account Coordinator constantly reviews data to ensure that our publisher accounts are yielding the best results with our inventory.

Essential Functions:

  • Assist partners with questions and concerns regarding their accounts with speed and proficiency
  • Manage priority of key accounts while handling other requests in a timely manner
  • Keep a regular cadence of effective communication with all partners to ensure Playwire is always top of mind
  • Respond to, and resolve, any type of support ticket or inquiry that comes from partners with minimal to no assistance
  • Collaborate with Creative and Ad Ops teams in the creation, approval & delivery process of custom executions
  • An intimate knowledge and understanding of the inner-workings and systems of Playwire and with your partners. You should have, and be able to communicate, all the answers or know where to find them
  • Perform other duties as assigned by management with autonomy

Qualifications:

  • Bachelor’s degree or equivalent
  • Working knowledge of Microsoft Office suite; strong knowledge of Excel
  • Acute attention to detail
  • Strong organizational, problem-solving skills
  • Ability to prioritize tasks and manage multiple workflows at once
  • Excellent customer service skills
  • Ability to understand and follow written and verbal instructions

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Education:

  • Associate (Preferred)

Experience:

  • Customer Service: 1 year (Required)
  • Microsoft Excel: 1 year (Required)

Work Location:

  • One location

 

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