Apply Now

Technical Writer

Boca Raton, FL 33431
Full-time


Qualifications

    • Technical Writing: 5 years (Required)

    • Associate (Preferred)

 

Full Job Description

Do you want to get a foot in the door at an online Advertising and Media company that has seen tremendous growth? Do you want to work in the world of online video; one of the fastest growing advertising formats in the world? Then Playwire is the place for you…

Playwire Media is a full-service digital innovation partner that leverages online advertising and proprietary technologies to build publishing brands in the gaming and entertainment verticals. To keep pace with our explosive growth we are currently seeking a Technical Writer.

As a Technical Writer you will be responsible for ensuring that the documentation for all of our products is clear, correct, comprehensive, and easy to use. We are looking for great writers with strong technical proficiencies to help our users succeed with our rapidly evolving suite of DevOps tools.

Essential Functions:

  • Produce and update documentation on product features including user manuals, operations guides, flow diagrams, video scripts, strategy and policy documents, and standard operating procedures
  • Write new content in the style that is most suitable for each target audience
  • Edit copy for voice, tone, and accuracy
  • Map out frameworks and methodologies that are easy to understand
  • Manage and refine existing content in need of refresh and/or revamp
  • Inventory, organize, and publish content into content management tools and knowledge base channels
  • Review content analytics to understand customer impact and inform future content creation decisions
  • Prioritize and manage commitments effectively in a fast-paced environment
  • Conduct quality assurance reviews and implement revisions
  • Work collaboratively with cross-functional teams to ensure timely delivery of all documentation and other deliverables for each monthly release. Understand the complexities of our product/technology so you can clearly communicate how it works and why it matters

Qualifications

  • 5+ years of experience as a technical writer, familiar with the documentation lifecycle and corresponding quality assurance reviews
  • 5+ years’ experience in technical communication, which includes but is not limited to technical writing, instructional design, technical editing, copyediting or proofreading, quality assurance, and user experience design
  • Project Management experience; ability to identify and define doc deliverables, process gaps, and proposed solutions
  • Experience with gathering feedback and measuring success in documentation efforts (i.e. usage analytics, real-time critical feedback, gathering business feedback, et al)
  • Experience developing and maintaining information architectures for technical documentation
  • Experience reviewing code and scripts, as well as technical diagrams & documentation

Skills

  • Technical Writing/Editing
  • Content production and design in varied formats
  • Written and Verbal Communication
  • Relationship building
  • Reasoning and problem solving
  • Project Management

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Education:

  • Associate (Preferred)

Experience:

  • Technical Writing: 5 years (Required)
  • Technical Communication: 5 years (Required)

Work Location:

  • One location

Work Remotely:

  • Temporarily due to COVID-19

 

apply to Playwire