A guide for website publishers:

How to Manage + monitor your
ad revenue metrics

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tl;dr

INTRODUCTION

Key Points

  • Knowing which metrics to monitor, and how frequently to look at them, is the first and foundational step in maximizing your ad revenue.
  • Learn about each of the most important metrics you should be looking at to track ad revenue and alert yourself to future revenue drops (or opportunities for increased revenue).
  • Find out how to dig deeper into each of these metrics to diagnose problems.

In today’s day and age of data overload, knowing which ad revenue metrics are most important to cut through the noise is actually kind of difficult. This guide is meant to break down exactly which metrics you should look at, and how to benchmark your success on each of those metrics.

This will help you do two very important things:

  1. Catch issues that will result in major drops in revenue before they have the chance to create huge losses.
  2. Identify opportunities for optimization that can steadily help you improve your yield and maximize total revenue.
Now, let's dig into the metrics!

table of
contents

Pageview CPM/RPM

chapter 1

Definition of Pageview CPM

Pageview CPM (PV CPM) is the total amount of money spent by advertisers on ads on your website over a given period of time, divided by the number of page views  over the same time period. Then multiply by 1,000 to get an effective pageview CPM.

 

Definition of Pageview RPM

Pageview RPM (PV RPM) is the gold standard metric for ad revenue for publishers. To get this amount, you’ll take your total ad revenue over a given period of time, divide it by your number of page views over the same time period, then multiply by 1,000 to get an effective pageview RPM.

 

How to Use Pageview CPM and RPM

These two metrics are the most important metrics a publisher will track to get an immediate read on performance in a given time. This metric helps to remove any effects of increases in page views (which is still great!) from your calculation to help you truly understand how your ads are working or improving.

Why is Pageview CPM/RPM important? It should give you a very clear picture of how your ads are performing in relation to their typical performance, and be the leading indicator you look at which should help ensure your total ad revenue or take-home will be what you expect.

How often should you check Pageview CPM/RPM? Every. Single. Day. Even multiple times a day. You should be comparing this metric day over day, week over week, and month over month. You should know the expected seasonal variations in this metric across the course of a single day, week, month, and year-long cycle like the back of your hand.

What are you looking for? The percentage change in this metric should be able to give you a pretty obvious “red, yellow, green” indicator of what to do when you see it.

  • Red: More than a 10% decrease in pageview RPM/CPM should set off alarm bells and immediately cause you to dig down and figure out if something is “broken” somewhere in your setup or there is an issue with demand somewhere along the ad call chain. Learn more about what to look for in this article.
  • Yellow: 0% change down to a 10% decrease in pageview RPM/CPM is an indicator that  you should be digging in deeper and looking for a cause of decrease, but is not an alarm bell that the world is ending. You should definitely look into it, but it is not necessarily uncommon to see a decrease within the realm of 10% due to normal seasonality.
  • Green: Anything that represents an increase in this metric is all good! Large increases definitely merit investigation to see what caused an improvement (so you can do more of it!).


Pageview CPM/RPM vs. Just Standalone CPM

Why separate pageview CPM from just a standard notion of average CPM? Because looking holistically at your pageview CPM helps to remove any effects of increases in page views from your calculation to help you truly understand how your ads are working or improving.

Increases in pageviews, while great for your total revenue and a very important metric to track, will naturally change your CPMs. This makes it very difficult to determine what is affecting your CPMs (between either a change in number of users or your ad monetization settings).

Separating the two metrics allows you to more effectively understand the performance of your ads, separate from the performance of your website in terms of viewership. That way you can strategically determine where you need to focus and how to improve each item in order to maximize total revenue.

-- Guide Continues Below --

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Session CPM/RPM

chapter 2

Definition of Session CPM

Session CPM is calculated by adding all of the money advertisers have spent on your site in a given time period, dividing that by the sum of user session times over the same time period, then multiplying that by 1,000.

 

Definition of Session RPM

Session RPM is calculated by adding up all of the ad revenue you’ve earned in a given time period, dividing that by the sum of user session times over the same time period, then multiplying that by 1,000.

 

How to Use Session CPM and RPM

Session CPM and RPM are both very helpful in understanding how each user session, regardless of the total number of sessions, affects your total ad revenue.

Why is Session CPM/RPM important? Similar to pageview RPM, this metric should give you a very clear picture of how your ads are performing in relation to their typical performance, and be one of the leading indicators you look at which should help ensure your total ad revenue or take-home will be what you expect.

How often should you check Session CPM/RPM? Depending on the type of website you have, and how much you expect your user experience to change, you may look at this as frequently as pageview RPM, but likely you’ll check it closer to weekly.

When should you be concerned? The “red, yellow, green” indicators for this metric are the same as pageview RPM:

  • Red: More than a 10% decrease in session RPM/CPM should set off alarm bells and immediately cause you to dig down and figure out if something is “broken” somewhere in your setup.
  • Yellow: 0% change down to a 10% decrease in session RPM/CPM is an indicator that  you should be digging in deeper and looking for a cause of decrease, but is not an alarm bell that the world is ending. You should definitely look into it, but it is not necessarily uncommon to see a decrease within the realm of 10% due to normal seasonality.
  • Green: Anything that represents an increase in this metric is all good! Large increases definitely merit investigation to see what caused an improvement (so you can do more of it!).

 

Session CPM vs. Pageview CPM

Both pageview and session CPM are important metrics. Looking at the difference between these two metrics is often valuable for identifying major changes in user experience that change the way users behave on your website.

analytics-screens-1

 

Ad Unit CPM/RPM

chapter 3

Once you’ve looked at your “high-level” or website-wide metrics like pageview and session CPM, you may start digging down to the ad unit level to check on performance of individual ad units.

Often digging into ad unit CPM is relevant when you see a major change in pageview CPM or session CPM to determine if an individual ad unit seems to be the primary cause of the shift in the high level metric.


Definition of Ad Unit CPM

Ad Unit CPM is calculated by adding all of the money advertisers have spent on a particular ad unit in a given time period, dividing that by the total number of impressions of that ad unit over the same time period, then multiplying that by 1,000.

 

Definition of Ad Unit RPM

Ad Unit RPM is calculated by adding up all of the ad revenue you’ve earned from a single ad unit in a given time period, dividing that by the total number of impressions of that ad unit over the same time period, then multiplying that by 1,000.

 

How to Use Ad Unit CPM and RPM

You’ll want to dig into ad unit CPM at least a couple of times per month to make sure each of your individual ad units are maintaining performance or improving. You’ll want to make sure you are considering the relative volume of each ad unit when reviewing this data.

You might end up with something that looks somewhat like the table below when reviewing this data (numbers are purely random to demonstrate the math in the table):

 

Ad Unit

Impressions

Revenue

CPM (Revenue / Impressions x 1,000)

Percentage Contribution (Total # of Ad Impressions / # of Unit Impressions)

Unit 1

10,000

$5.00

$0.50

2.7%

Unit 2

200,000

$1,000.00

$5.00

54.6%

Unit 3

150,000

$1,200.00

$8.00

41.0%

Unit 4

6,000

$150.00

$25.00

1.6%

TOTAL

366,000

     

Now that you’ve gathered the information, what you are looking for is major changes in the CPM of an individual ad unit when compared over different periods. In this instance, you can see that ad units 2 and 3 drive much higher percentages of total revenue than units 1 and 2, so you’ll be more concerned with major changes in CPM on those units.

-- Guide Continues Below --

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Need more guidance? Visit the complete ad yield management resource center.

Effective CPM

chapter 4

Definition of Effective CPM

Effective CPM just takes standard CPM and multiplies it by fill rate. Thus, the formula is the total amount spent on ads by advertisers in a given period of time, divided by the number of ad impressions over a given time period, multiplied by 1,000, then multiplied again by fill rate.


How to Use Effective CPM

Effective CPM helps to control for unfilled ad impressions. When an ad impression goes unfilled, it really means that there’s no revenue coming in for that impression. Thus effective CPM helps to remove that effect from CPM calculations.

This is especially useful when looking at how ad units are performing over time. Let’s take the table from the previous section about Ad Unit CPM and add information about fill rate to see what changes.

 

Ad Unit

Impressions

Revenue

Fill Rate

CPM (Revenue / Impressions x 1,000)

Effective CPM (CPM x Fill Rate)

Unit 1

10,000

$5.00

66%

$0.50

$0.33

Unit 2

200,000

$1,000.00

88%

$5.00

$4.40

Unit 3

150,000

$1,200.00

76%

$8.00

$6.08

Unit 4

6,000

$150.00

50%

$25.00

$12.50

TOTAL

366,000

       

Comparing effective CPMs of each ad unit over different time periods can quickly alert you to a major change or drop in fill rate, which could indicate something is broken with your ad unit setup.

IVT

chapter 5

Definition of Invalid Traffic (IVT)

Invalid traffic, or IVT is a metric that measures the percentage of ad impressions believed to be from bots or “non-human” sources of traffic.

 

Why is IVT Important to Publishers?

IVT is typically a metric used heavily by advertisers to measure the quality of inventory. Inventory with a high IVT percentage indicates that buying that inventory will result in a lot of wasted spend (as many impressions of the advertiser’s advertisement would be wasted on non-human traffic).

Thus, as a publisher, high IVT readings on particular ad units will result in much lower CPMs.

 

How to Measure IVT

IVT is typically measured by tools paid for by advertisers, like MOAT or other Media Rating Council (MRC) accredited tools. Thus, to get this reading publishers would either need to purchase a subscription to a tool like MOAT or use a publisher management system that provides the measurement for them (like Playwire’s RAMP Platform).

 

How to Use IVT

We recommend checking IVT at least once per month to try and catch any major increases in IVT. Changes in IVT usually signal issues with the traffic to your website more so than anything else, but it is important to check into it and see if you can remedy the issue.

Viewability

chapter 6

Definition of Viewability

Viewability is a measurement of how many ad impressions were actually in view when served. Viewability is calculated by taking the number of impressions measured as “in-view” divided by the total number of ad impressions.

Similar to IVT, Viewability is a measurement primarily used by advertisers to determine inventory quality to avoid wasted spend on ad impressions that aren’t even in view of a user.

viewability-image

 

Why is Viewability Important to Publishers?

Similar to IVT, Viewability is a measurement primarily used by advertisers to determine inventory quality. It is used to avoid wasted spend on ad impressions that aren’t even in view of a user.

Thus, as a publisher, poor viewability readings on particular ad units will result in much lower CPMs.

Keep in mind that if you are trying to make a major jump in viewability (from 5% to 70% for instance), it will initially cause a pretty big drop in revenue. Stair stepping is also not the greatest option, as a change from 5% to 20% viewability will not have a major effect on improving results (since viewability is still far below the desired level to advertisers).

So, essentially you have to decide if you want to go big or go home, and if you want to go big you’ll have to suck it up on the revenue front for a short period of time. So, basically, choose wisely when you make major changes to improve viewability (and do it with the knowledge of what effects it will have in the short term).

 

How to Measure Viewability

Viewability is typically measured by tools paid for by advertisers, like MOAT or other Media Rating Council (MRC) accredited tools. Thus, to get this reading publishers would either need to purchase a subscription to a tool like MOAT or use a publisher management system that provides the measurement for them (like Playwire’s RAMP Platform).

Google Ad Manager (GAM) does have some ability to estimate viewability, however advertisers will always use MRC accredited tools to measure it, like MOAT. There are often large discrepancies between GAM’s reading of viewability and MOAT’s, so knowing your viewability readings from an MRC accredited tool is very important (as that will be the source of truth for advertisers bidding on your inventory).

 

How to Use Viewability

We recommend keeping a pretty close eye on viewability and checking it at least a couple times per month.

Major changes in your viewability readings might not have immediate impacts on your revenue, but instead impact CPMs a month or so down the line. This is why staying on top of your viewability readings are incredibly important. If you don’t, you could miss your opportunity to avoid lost revenue in the future, and tracing back the source of lost revenue can be very confusing if it is because of a viewability issue that happened months prior.

The gold standard for viewability is 70% or higher. This is considered high-quality inventory for most advertisers. You can check this at the website level, or across your entire inventory set, but digging into viewability on an ad unit basis is where things get really valuable (covered in the next section).

Ad Unit Viewability

chapter 7

Similar to how we broke down ad unit CPMs before, you’ll want to break down your viewability metrics per ad unit.


Ad Unit

Impressions

Viewable Impressions

Viewability

Percentage Contribution (Total # of Ad Impressions / # of Unit Impressions)

Unit 1

10,000

1,000

10%

2.7%

Unit 2

200,000

150,000

75%

54.6%

Unit 3

150,000

120,000

80%

41.0%

Unit 4

6,000

3,000

50%

1.6%

TOTAL

366,000

     

You’ll want to do a couple things with this information:

  1. First, try to systematically improve your viewability on the ad units where you have low viewability. Like in the previous examples, you will want to put heavier emphasis on the ad units that make up a larger portion of your revenue.
  2. Second, you’ll want to track changes in viewability over time to catch any major changes in viewability right away.

For the latter case, major drops in viewability should signal you to check in on your setup and look for things that are broken.

Ad Calls per Page View

chapter 8

Definition of Ad Calls per Pageview

Ad Calls per Pageview, also called Requests per Pageview (Req/PV), is a measure of how many times you are trying to fill an impression on a single pageview. To calculate this, you’ll take your total number of ad calls or ad requests over a given period of time and divide it by the number of pageviews over that same time period.

 

How to Use Ad Calls per Page View

This metric is especially important in helping to identify if something is broken with your setup. Often an issue with ad yield isn’t even an issue with ads at all, but the result of a major change in user behavior or site traffic, and this metric is helpful in identifying this.

If you see a huge difference in the number of ad calls being made per pageview when compared to historical ad calls, it is a good indicator that something is off on the experience side of things, and it is time to try and find it. We recommend checking this at least a couple times per month and comparing it to historical information.

What to Do With all These Metrics

chapter 9

These metrics are all meant to create a framework for identifying issues before they result in major losses in revenue. They are meant to be checked frequently, and we’ve noted specific recommended frequencies in each category.

Once you see an issue with one of these metrics, it turns into investigation time! This is where you put on your “true crime” hat and dust off all those skills you learned watching serial killer and FBI profiling documentaries to figure out what tiny cog in the system has broken before it truly causes your revenue to suffer.

Now is where you want incredibly detailed and granular analytics so you can dig down into individual ad units, demand sources, content types, and more (and combine all these dimensions) to find out either what is wrong or where you can improve!

Oh, wait, I think we might have something for that… 

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